The 4 Things Every Customer Wants

31/10/14 at 6:47am

The landscape of customer loyalty has new contours: Customers get terrific service in pockets of their life and use those experiences to judge every other sales exchange. Customers also have more choices than ever before and therefore rely on their service experience as a key gauge of product and service excellence. Today’s customers are much smarter buyers and figuring out how to retain customers today is no simple task. Not only are customers different, the same person can be different at different times. 

Read more: Entrepreneur



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