Retailers, your customers want to 'click and collect'

16/01/15 at 8:01am

As the “age of the consumer” continues and becomes even more well-rounded with higher expectations than ever, in-store pickup has emerged as one of the top fulfillment options that appeals to shoppers.Keep in mind, this is an extremely popular option. More than 75% of shoppers surveyed by customer feedback insights firm CFI Group said they want it. 

Read more: Retail Dive

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